SCHONBERGER, R. (1991). OPERATION MANAGEMENT; IMPROVING CUSTOMER SERVICE. Irwin.
Chicago Style (17th ed.) CitationSCHONBERGER, Richard. OPERATION MANAGEMENT; IMPROVING CUSTOMER SERVICE. Irwin, 1991.
MLA (8th ed.) CitationSCHONBERGER, Richard. OPERATION MANAGEMENT; IMPROVING CUSTOMER SERVICE. Irwin, 1991.
Warning: These citations may not always be 100% accurate.