APA (7th ed.) Citation

SASSER, E. (1991). THE SERVICE MANAGEMENT COURSE. The Free Press Macmillan.

Chicago Style (17th ed.) Citation

SASSER, Earl. THE SERVICE MANAGEMENT COURSE. The Free Press Macmillan, 1991.

MLA (8th ed.) Citation

SASSER, Earl. THE SERVICE MANAGEMENT COURSE. The Free Press Macmillan, 1991.

Warning: These citations may not always be 100% accurate.