APA (7th ed.) Citation

MARTIN, W. B. (2004). Quality Customer Service Cara Jitu memiKAT HATI PELANGGAN. PPM.

Chicago Style (17th ed.) Citation

MARTIN, William B. Quality Customer Service Cara Jitu MemiKAT HATI PELANGGAN. PPM, 2004.

MLA (8th ed.) Citation

MARTIN, William B. Quality Customer Service Cara Jitu MemiKAT HATI PELANGGAN. PPM, 2004.

Warning: These citations may not always be 100% accurate.