TJIPTONO, F. Prinsip-prinsip Total Quality Service. Andi.
Chicago Style (17th ed.) CitationTJIPTONO, Fandy. Prinsip-prinsip Total Quality Service. Andi.
MLA (8th ed.) CitationTJIPTONO, Fandy. Prinsip-prinsip Total Quality Service. Andi.
Warning: These citations may not always be 100% accurate.