FOSTER, T. R. (2002). How to be Better at Customer Care: Memberikan Perhatian kepada Pelanggan. Elex Media Komputindo.
Chicago Style (17th ed.) CitationFOSTER, Timothy R.V. How to Be Better at Customer Care: Memberikan Perhatian Kepada Pelanggan. Elex Media Komputindo, 2002.
MLA (8th ed.) CitationFOSTER, Timothy R.V. How to Be Better at Customer Care: Memberikan Perhatian Kepada Pelanggan. Elex Media Komputindo, 2002.
Warning: These citations may not always be 100% accurate.