APA (7th ed.) Citation

RAPHEL, M. The Complete Idiot-s Guide to Winning Customer Loyalty: Panduan lengkap untuk meraih kesetiaan pelanggan. Gramedia Pustaka Utama.

Chicago Style (17th ed.) Citation

RAPHEL, Murray. The Complete Idiot-s Guide to Winning Customer Loyalty: Panduan Lengkap Untuk Meraih Kesetiaan Pelanggan. Gramedia Pustaka Utama.

MLA (8th ed.) Citation

RAPHEL, Murray. The Complete Idiot-s Guide to Winning Customer Loyalty: Panduan Lengkap Untuk Meraih Kesetiaan Pelanggan. Gramedia Pustaka Utama.

Warning: These citations may not always be 100% accurate.