(1995). Business Process Reengineering. John Wiley & Sons.
Dyfyniad Arddull ChicagoBusiness Process Reengineering. John Wiley & Sons, 1995.
Dyfyniad MLABusiness Process Reengineering. John Wiley & Sons, 1995.
Rhybudd: Mae'n bosib nad yw'r dyfyniadau hyn bob amser yn 100% cywir.