Cita APA (7a ed.)

Hiam, A. (1992). Closing The Quality Gap Lessons From America's Leading Companies Alexander Hiam. Prentice-Hall.

Cita Chicago Style (17a ed.)

Hiam, Alexander. Closing The Quality Gap Lessons From America's Leading Companies Alexander Hiam. Prentice-Hall, 1992.

Cita MLA (8a ed.)

Hiam, Alexander. Closing The Quality Gap Lessons From America's Leading Companies Alexander Hiam. Prentice-Hall, 1992.