Hiam, A. (1992). Closing The Quality Gap Lessons From America's Leading Companies Alexander Hiam. Prentice-Hall.
Chicagoスタイル(17版)引用形式Hiam, Alexander. Closing The Quality Gap Lessons From America's Leading Companies Alexander Hiam. Prentice-Hall, 1992.
MLA(8版)引用形式Hiam, Alexander. Closing The Quality Gap Lessons From America's Leading Companies Alexander Hiam. Prentice-Hall, 1992.
警告: この引用は必ずしも正確ではありません.