Hiam, A. (1992). Closing The Quality Gap Lessons From America's Leading Companies Alexander Hiam. Prentice-Hall.
Chicago (17e ed.) BronvermeldingHiam, Alexander. Closing The Quality Gap Lessons From America's Leading Companies Alexander Hiam. Prentice-Hall, 1992.
MLA (8e ed.) BronvermeldingHiam, Alexander. Closing The Quality Gap Lessons From America's Leading Companies Alexander Hiam. Prentice-Hall, 1992.
Let op: Deze citaties zijn niet altijd 100% accuraat.