Cita APA (7a ed.)

PAYNE, A. (1993). Essence Of Services Marketing. Prentice-Hall.

Cita Chicago Style (17a ed.)

PAYNE, Adrian. Essence Of Services Marketing. Prentice-Hall, 1993.

Cita MLA (8a ed.)

PAYNE, Adrian. Essence Of Services Marketing. Prentice-Hall, 1993.