PAYNE, A. (1993). Essence Of Services Marketing. Prentice-Hall.
Chicago (17e ed.) BronvermeldingPAYNE, Adrian. Essence Of Services Marketing. Prentice-Hall, 1993.
MLA (8e ed.) BronvermeldingPAYNE, Adrian. Essence Of Services Marketing. Prentice-Hall, 1993.
Let op: Deze citaties zijn niet altijd 100% accuraat.