GOETSCH, D. L. (1995). Implementing Total Quality David L.goetsch. Prentice-Hall.
Chicago Style aipamenaGOETSCH, David L. Implementing Total Quality David L.goetsch. Prentice-Hall, 1995.
MLA aipamenaGOETSCH, David L. Implementing Total Quality David L.goetsch. Prentice-Hall, 1995.
Kontuz: berrikusi erreferentzia hauek erabili aurretik.