APA引文

FREEMANTLE, D. (1992). Incredible Customer Service. McGraw-Hill.

Chicago Style (17th ed.) Citation

FREEMANTLE, David. Incredible Customer Service. McGraw-Hill, 1992.

MLA引文

FREEMANTLE, David. Incredible Customer Service. McGraw-Hill, 1992.

警告：這些引文格式不一定是100％准確.