Incredible Customer Service

Incredible Customer Service

Wedi'i Gadw mewn:

Manylion Llyfryddiaeth
Prif Awdur:	FREEMANTLE, David
Fformat:	Umum
Iaith:	Asing
Cyhoeddwyd:	McGraw-Hill 1992
Pynciau:	CUSTOMER SERVICE
Tagiau:	Ychwanegu Tag Dim Tagiau, Byddwch y cyntaf i dagio'r cofnod hwn!

PINJAM

Eitemau Tebyg

Be Your Customer's Hero
gan: TOPOREK, Adam
Cyhoeddwyd: (2015)

Delivering Quality ServiceBalancing Customer Perceptions and Expectations/Valarie A. Zeithaml,A. Parasuraman,Leonard L. Berry
gan: Zeithaml, Valarie A.
Cyhoeddwyd: (1990)

Delivering Quality ServiceBalancing Customer Perceptions and Expectations/Valarie A. Zeithaml,A. Parasuraman,Leonard L. Berry
gan: Zeithaml, Valarie A.
Cyhoeddwyd: (1990)

How To Be A Profesional Customer Service
gan: Budi Haryono
Cyhoeddwyd: (2018)

Bottom-line call center management : creating a culture of accountability and excellent customer service
gan: Butler, David L
Cyhoeddwyd: (2004)

Services marketing. : Integrating customer focus across the firm.
gan: Zeithaml, Valarie A.
Cyhoeddwyd: (2000)

Marketing services : competing through quality
gan: Berry, Leonard L.
Cyhoeddwyd: (1991)

Grolier business library. : V. 5: Delivering customer service: How to win a competitive edge...
gan: Payne, Shelia
Cyhoeddwyd: (1999)

Best Practices Building Your Business With Customer-focused Solutions Robert Hiebeler, Thomas B. Kelly, Charles Ketteman
gan: Hiebeler, Robert
Cyhoeddwyd: (1998)

Pelayanan pelanggan yang sempurna yang lebih dahulu harus anda benahi Ted Johns
gan: John, Ted
Cyhoeddwyd: (2003)

Service, quality & customer satisfaction edisi 5/Fandy Tjiptono, Gregorius Chandra
gan: TJIPTONO, Fandy, et al.
Cyhoeddwyd: (2019)

Managing Quality Customer ServiceEditor : James J.Spillane, SJPelayanan yang berkualitas
Cyhoeddwyd: (2006)

Customer relationship management; Concepts and tools(manajemen Hubungan Pelanggan)
gan: Buttle, Francis
Cyhoeddwyd: (2007)

Customer relationship management; Concepts and tools(manajemen Hubungan Pelanggan)
gan: Buttle, Francis
Cyhoeddwyd: (2007)

Services marketing: integrating customer focus across the firm
gan: Zeithaml, Valerie A.
Cyhoeddwyd: (2003)

Services marketing: integrating customer focus across the firm
gan: Zeithaml, Valerie A.
Cyhoeddwyd: (2003)

The Buzz 50 hakl kecil untuk menciptakan perubahan besar dalam layanan pelanggan
gan: FREEMANTLE, David
Cyhoeddwyd: (2005)

Customer loyaltyMenumbuhkan dan mempertahankan kesetiaan pelangganJill Griffin
gan: Griffin, Jill
Cyhoeddwyd: (2003)

Award-Winning customer service : 101 ways to guarantee great performance
gan: Evenson,Renee
Cyhoeddwyd: (2007)

Delivering Quality Service: Balancing, Customer Perceptions and Expectations
gan: Valarie A. Zeithaml
Cyhoeddwyd: ()

Field Service Management: An Integrated Approach to Increasing Customer Satisfaction
gan: Arthur V. Hill
Cyhoeddwyd: ()

Secrets of customer relationship management
gan: Barnes, James G.
Cyhoeddwyd: (2003)

Secrets Of Customer Relationship Management
gan: Barnes, James G.
Cyhoeddwyd: (2003)

Keeping clients satisfied : make your service business more successful and profitable
gan: Bly, Robert W.
Cyhoeddwyd: (1993)

Principles of Service Marketing and Managemeny
gan: Christopher Lovelock
Cyhoeddwyd: ()

Principles of Service Marketing and Managemeny
gan: Lauren Wright
Cyhoeddwyd: ()

E-service
gan: Zemke, Ron
Cyhoeddwyd: (2001)

Incredible and impresion service
gan: Heri Smile
Cyhoeddwyd: (2011)

Chinese creeds & customs.
Cyhoeddwyd: (1958)

Customer Relationship Marketing : Get to Know Your Customers and Win Their Loyalty
gan: Merlin Stone
Cyhoeddwyd: (2000)

Atesea Occasional Papers : No. 13 : Doing theology with the festivals and customs of Asia
Cyhoeddwyd: (1994)

Customer Relationship Management essentials
gan: John W. Gosney
Cyhoeddwyd: ()

Customer Relationship Management essentials
gan: Thomas P. Boehm
Cyhoeddwyd: ()

Secrets of customer relationship management = rahasia manajemen hubungan pelanggan / James G. Barnes
gan: Barnes, James G.
Cyhoeddwyd: (2009)

Harvard business review on customer relationship management
Cyhoeddwyd: (2001)

Customer relationship managamentcreating competitive advantage through win-win relationship strategies Kaj Storbacka, Jarmo R. Lehtinen
gan: Storbacka, Kaj
Cyhoeddwyd: (2001)

Customer Relationship Management=Manajemen Hubungan Pelanggan Concepts and ToolsFrancis Buttle; alih bahasa Arief Subiyanto
gan: Buttle, Francis, et al.
Cyhoeddwyd: (2007)

How To Win Cutomer Through Cutomer Service With Heart : Panduan Melayani Cutomer dengan HAti Sebagai Kunci Keberhasilan Perusahaan Memenangkan Customer untuk Membangunkan Citra Perusahaan di Masa Depan (BI)
gan: Haryono, Budi
Cyhoeddwyd: (2016)

Customer loyalty = menumbuhkan dan mempertahankan kesetiaan pelanggan
gan: Sumiharti, Yati, et al.
Cyhoeddwyd: (2003)

Manners and Customs of Bible Lands
Cyhoeddwyd: (1953)