GOETSCH, D. L. (1994). Introduction To Total Quality Quality, Productivity, Competitiveness David L. Goetsch And Stanley Davis. Prentice-Hall.
Lua i Stíl Chicago (17ú heag.)GOETSCH, David L. Introduction To Total Quality Quality, Productivity, Competitiveness David L. Goetsch And Stanley Davis. Prentice-Hall, 1994.
Lua MLA (8ú heag.)GOETSCH, David L. Introduction To Total Quality Quality, Productivity, Competitiveness David L. Goetsch And Stanley Davis. Prentice-Hall, 1994.
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