Cita APA (7a ed.)

BROWNE, J. (1984). Management And Analysis Of Service Operations Jim Browne. North-Holland.

Cita Chicago Style (17a ed.)

BROWNE, Jim. Management And Analysis Of Service Operations Jim Browne. North-Holland, 1984.

Cita MLA (8a ed.)

BROWNE, Jim. Management And Analysis Of Service Operations Jim Browne. North-Holland, 1984.