BROWNE, J. (1984). Management And Analysis Of Service Operations Jim Browne. North-Holland.
Lua i Stíl Chicago (17ú heag.)BROWNE, Jim. Management And Analysis Of Service Operations Jim Browne. North-Holland, 1984.
Lua MLA (8ú heag.)BROWNE, Jim. Management And Analysis Of Service Operations Jim Browne. North-Holland, 1984.
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