BROWNE, J. (1984). Management And Analysis Of Service Operations Jim Browne. North-Holland.
Chicago-referens (17:e uppl.)BROWNE, Jim. Management And Analysis Of Service Operations Jim Browne. North-Holland, 1984.
MLA-referens (8:e uppl.)BROWNE, Jim. Management And Analysis Of Service Operations Jim Browne. North-Holland, 1984.
Varning: dessa hänvisningar är inte alltid fullständigt riktiga.