GARVIN, D. A. (1988). Managing Quality The Strategic And Competitive Edge David A. Garvin. the Free Press.
Lua i Stíl Chicago (17ú heag.)GARVIN, David A. Managing Quality The Strategic And Competitive Edge David A. Garvin. the Free Press, 1988.
Lua MLA (8ú heag.)GARVIN, David A. Managing Quality The Strategic And Competitive Edge David A. Garvin. the Free Press, 1988.
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