Cita APA

SCHONBERGER. (1991). Operations Management Improving Costumer Service Richard J Schonberger, Edward M. Knod, Jr. Irwin.

Citación estilo Chicago

SCHONBERGER. Operations Management Improving Costumer Service Richard J Schonberger, Edward M. Knod, Jr. Irwin, 1991.

Cita MLA

SCHONBERGER. Operations Management Improving Costumer Service Richard J Schonberger, Edward M. Knod, Jr. Irwin, 1991.

Warning: These citations may not always be 100% accurate.