APA ציטוט

SCHONBERGER. (1991). Operations Management Improving Costumer Service Richard J Schonberger, Edward M. Knod, Jr. Irwin.

Chicago Style (17th ed.) Citation

SCHONBERGER. Operations Management Improving Costumer Service Richard J Schonberger, Edward M. Knod, Jr. Irwin, 1991.

ציטוט MLA

SCHONBERGER. Operations Management Improving Costumer Service Richard J Schonberger, Edward M. Knod, Jr. Irwin, 1991.