APA(7版)引用形式

SCHONBERGER. (1991). Operations Management Improving Costumer Service Richard J Schonberger, Edward M. Knod, Jr. Irwin.

Chicagoスタイル(17版)引用形式

SCHONBERGER. Operations Management Improving Costumer Service Richard J Schonberger, Edward M. Knod, Jr. Irwin, 1991.

MLA(8版)引用形式

SCHONBERGER. Operations Management Improving Costumer Service Richard J Schonberger, Edward M. Knod, Jr. Irwin, 1991.

警告: この引用は必ずしも正確ではありません.