APA引文

SCHONBERGER. (1991). Operations Management Improving Costumer Service Richard J Schonberger, Edward M. Knod, Jr. Irwin.

Chicago Style (17th ed.) Citation

SCHONBERGER. Operations Management Improving Costumer Service Richard J Schonberger, Edward M. Knod, Jr. Irwin, 1991.

MLA引文

SCHONBERGER. Operations Management Improving Costumer Service Richard J Schonberger, Edward M. Knod, Jr. Irwin, 1991.

警告：這些引文格式不一定是100％准確.