Operations Management Improving Costumer Service Richard J Schonberger, Edward M. Knod, Jr

Operations Management Improving Costumer Service Richard J Schonberger, Edward M. Knod, Jr

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Bibliographic Details
Main Author:	SCHONBERGER
Format:	Umum
Language:	Asing
Published:	Irwin 1991
Subjects:	PRODUCTION MANAGEMENT
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