STEBING, L. (1990). Quality Management In The Service Industry Lionel Stebbing. Ellis Horword.
शिकागो शैली (17वां संस्करण) प्रशस्ति पत्रSTEBING, Lionel. Quality Management In The Service Industry Lionel Stebbing. Ellis Horword, 1990.
एमएलए (8वां संस्करण) प्रशस्ति पत्रSTEBING, Lionel. Quality Management In The Service Industry Lionel Stebbing. Ellis Horword, 1990.
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