STEBBING, L. (1990). Quality Management In The Servise Industry Lionel Stebbing. Prentice-Hall.
Chicago Style (17. basım) AtıfSTEBBING, Lionel. Quality Management In The Servise Industry Lionel Stebbing. Prentice-Hall, 1990.
MLA (8th ed.) AtıfSTEBBING, Lionel. Quality Management In The Servise Industry Lionel Stebbing. Prentice-Hall, 1990.
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