STEBBING, L. (1990). Quality Management Inthe Servise Industry Lionel Stebbing. Prentice-Hall.
Chicagoスタイル(17版)引用形式STEBBING, Lionel. Quality Management Inthe Servise Industry Lionel Stebbing. Prentice-Hall, 1990.
MLA(8版)引用形式STEBBING, Lionel. Quality Management Inthe Servise Industry Lionel Stebbing. Prentice-Hall, 1990.
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