Cita APA

FITZSIMMONS, J. A. (1994). Service Management For Competitive Advantage. McGraw-Hill.

Chicago Style (17th ed.) Citation

FITZSIMMONS, James A. Service Management For Competitive Advantage. McGraw-Hill, 1994.

Cita MLA

FITZSIMMONS, James A. Service Management For Competitive Advantage. McGraw-Hill, 1994.

Atenció: Aquestes cites poden no estar 100% correctes.