Cita APA

FITZSIMMONS, J. A. (1994). Service Management For Competitive Advantage. McGraw-Hill.

Citación estilo Chicago

FITZSIMMONS, James A. Service Management For Competitive Advantage. McGraw-Hill, 1994.

Cita MLA

FITZSIMMONS, James A. Service Management For Competitive Advantage. McGraw-Hill, 1994.

Warning: These citations may not always be 100% accurate.