APA (7e ed.) Bronvermelding

FITZSIMMONS, J. A. (1994). Service Management For Competitive Advantage. McGraw-Hill.

Chicago (17e ed.) Bronvermelding

FITZSIMMONS, James A. Service Management For Competitive Advantage. McGraw-Hill, 1994.

MLA (8e ed.) Bronvermelding

FITZSIMMONS, James A. Service Management For Competitive Advantage. McGraw-Hill, 1994.

Let op: Deze citaties zijn niet altijd 100% accuraat.