APA引文

FITZSIMMONS, J. A. (1994). Service Management For Competitive Advantage. McGraw-Hill.

Chicago Style (17th ed.) Citation

FITZSIMMONS, James A. Service Management For Competitive Advantage. McGraw-Hill, 1994.

MLA引文

FITZSIMMONS, James A. Service Management For Competitive Advantage. McGraw-Hill, 1994.

警告：这些引文格式不一定是100％准确.