SCHMENNER, R. W. (1995). Service Operation Management Roger W. Schmenner. Prentic Hall.
Chicago Style (17th ed.) CitationSCHMENNER, Roger W. Service Operation Management Roger W. Schmenner. Prentic Hall, 1995.
MLA引文SCHMENNER, Roger W. Service Operation Management Roger W. Schmenner. Prentic Hall, 1995.
警告:這些引文格式不一定是100%准確.