Cita APA

SCHMENNER, R. W. (1995). Service Operation Management Roger W. Schmenner. Prentic Hall.

Chicago Style (17th ed.) Citation

SCHMENNER, Roger W. Service Operation Management Roger W. Schmenner. Prentic Hall, 1995.

Cita MLA

SCHMENNER, Roger W. Service Operation Management Roger W. Schmenner. Prentic Hall, 1995.

Atenció: Aquestes cites poden no estar 100% correctes.