Dyfyniad APA

SCHMENNER, R. W. (1995). Service Operation Management Roger W. Schmenner. Prentic Hall.

Dyfyniad Arddull Chicago

SCHMENNER, Roger W. Service Operation Management Roger W. Schmenner. Prentic Hall, 1995.

Dyfyniad MLA

SCHMENNER, Roger W. Service Operation Management Roger W. Schmenner. Prentic Hall, 1995.

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