APA aipamena

SCHMENNER, R. W. (1995). Service Operation Management Roger W. Schmenner. Prentic Hall.

Chicago Style aipamena

SCHMENNER, Roger W. Service Operation Management Roger W. Schmenner. Prentic Hall, 1995.

MLA aipamena

SCHMENNER, Roger W. Service Operation Management Roger W. Schmenner. Prentic Hall, 1995.

Kontuz: berrikusi erreferentzia hauek erabili aurretik.