APA (7. basım) Alıntı

SCHMENNER, R. W. (1995). Service Operation Management Roger W. Schmenner. Prentic Hall.

Chicago Style (17. basım) Atıf

SCHMENNER, Roger W. Service Operation Management Roger W. Schmenner. Prentic Hall, 1995.

MLA (8th ed.) Atıf

SCHMENNER, Roger W. Service Operation Management Roger W. Schmenner. Prentic Hall, 1995.