APA (7th ed.) Citation

SCHMENNER, R. W. (1995). Service Operations Management. Prentice-Hall,Inc.

Chicago Style (17th ed.) Citation

SCHMENNER, Roger W. Service Operations Management. Prentice-Hall,Inc, 1995.

MLA (8th ed.) Citation

SCHMENNER, Roger W. Service Operations Management. Prentice-Hall,Inc, 1995.

Warning: These citations may not always be 100% accurate.