APA aipamena

SCHMENNER, R. W. (1995). Service Operations Management. Prentice-Hall,Inc.

Chicago Style aipamena

SCHMENNER, Roger W. Service Operations Management. Prentice-Hall,Inc, 1995.

MLA aipamena

SCHMENNER, Roger W. Service Operations Management. Prentice-Hall,Inc, 1995.

Kontuz: berrikusi erreferentzia hauek erabili aurretik.