Cita APA

SCHMENNER, R. W. (1995). Service Operations Management. Prentice-Hall,Inc.

Citación estilo Chicago

SCHMENNER, Roger W. Service Operations Management. Prentice-Hall,Inc, 1995.

Cita MLA

SCHMENNER, Roger W. Service Operations Management. Prentice-Hall,Inc, 1995.

Warning: These citations may not always be 100% accurate.