APA citiranje

SCHMENNER, R. W. (1995). Service Operations Management. Prentice-Hall,Inc.

Chicago Style (17th ed.) Citation

SCHMENNER, Roger W. Service Operations Management. Prentice-Hall,Inc, 1995.

MLA citiranje

SCHMENNER, Roger W. Service Operations Management. Prentice-Hall,Inc, 1995.

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