SCHMENNER, R. W. (1995). Service Operations Management. Prentice-Hall,Inc.
Chicago Style (17th ed.) CitationSCHMENNER, Roger W. Service Operations Management. Prentice-Hall,Inc, 1995.
MLA引文SCHMENNER, Roger W. Service Operations Management. Prentice-Hall,Inc, 1995.
警告:這些引文格式不一定是100%准確.