LOVELOCK, C. H. (1996). Services Marketing. Prentice-Hall.
Chicago Style aipamenaLOVELOCK, Christhopher H. Services Marketing. Prentice-Hall, 1996.
MLA aipamenaLOVELOCK, Christhopher H. Services Marketing. Prentice-Hall, 1996.
Kontuz: berrikusi erreferentzia hauek erabili aurretik.