LOVELOCK, C. H. (1996). Services Marketing. Prentice-Hall.
Citación estilo ChicagoLOVELOCK, Christhopher H. Services Marketing. Prentice-Hall, 1996.
Cita MLALOVELOCK, Christhopher H. Services Marketing. Prentice-Hall, 1996.
Warning: These citations may not always be 100% accurate.