LOVELOCK, C. H. (1996). Services Marketing. Prentice-Hall.
Chicagoスタイル(17版)引用形式LOVELOCK, Christhopher H. Services Marketing. Prentice-Hall, 1996.
MLA(8版)引用形式LOVELOCK, Christhopher H. Services Marketing. Prentice-Hall, 1996.
警告: この引用は必ずしも正確ではありません.