LOVELOCK, C. H. (1996). Services Marketing. Prentice-Hall.
Chicago Style (17th ed.) CitationLOVELOCK, Christhopher H. Services Marketing. Prentice-Hall, 1996.
MLA引文LOVELOCK, Christhopher H. Services Marketing. Prentice-Hall, 1996.
警告：这些引文格式不一定是100％准确.