APA-referens (7:e uppl.)

PAYNE, A. (1993). The Essence Of Service Marketing / Adrian Payne, Series Editor: Adrian Buckley. Prentice-Hall.

Chicago-referens (17:e uppl.)

PAYNE, Adrian. The Essence Of Service Marketing / Adrian Payne, Series Editor: Adrian Buckley. Prentice-Hall, 1993.

MLA-referens (8:e uppl.)

PAYNE, Adrian. The Essence Of Service Marketing / Adrian Payne, Series Editor: Adrian Buckley. Prentice-Hall, 1993.

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