Cita APA

BANK, J. (1992). The Essence Of Total Quality Management / John Bank. Prentice-Hall.

Citación estilo Chicago

BANK, John. The Essence Of Total Quality Management / John Bank. Prentice-Hall, 1992.

Cita MLA

BANK, John. The Essence Of Total Quality Management / John Bank. Prentice-Hall, 1992.

Warning: These citations may not always be 100% accurate.