Cita APA

BANK, J. (1992). The Essence Of Total Quality Management / John Bank. Prentice-Hall.

Chicago Style (17th ed.) Citation

BANK, John. The Essence Of Total Quality Management / John Bank. Prentice-Hall, 1992.

Cita MLA

BANK, John. The Essence Of Total Quality Management / John Bank. Prentice-Hall, 1992.