APA (7th ed.) Citation

BANK, J. (1992). The Essence Of Total Quality Management / John Bank. Prentice-Hall.

Chicago Style (17th ed.) Citation

BANK, John. The Essence Of Total Quality Management / John Bank. Prentice-Hall, 1992.

MLA (8th ed.) Citation

BANK, John. The Essence Of Total Quality Management / John Bank. Prentice-Hall, 1992.

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